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Happy New Year 2020! Just spent a fabulous 2 days/nights at Hacienda Cusin to be a part of the New Year celebrations. Room 25 is like a little... read moreJust spent a fabulous 2 days/nights at Hacienda Cusin to be a part of the New Year celebrations. Room 25 is like a little oasis, set apart from the other rooms and with its own "private" garden and roof top. Too much to list in the 'highlights' category but have to mention the excellent staff, the beautiful gardens, log fire in the room every evening, hot water bottles, the seclusion, history of the hacienda, did I mention the excellent staff.

We benefitted from having the owner in residence for the New Year celebrations so got to hear first-hand the history behind the building of the hotel to what it has become today.

Can't say enough about the New Year's evening - great ambience with display of local dancing, great meal, fireworks, dancing, and the tradition of burning effigies and bad experiences to move into the new year.

This is a must-see on any tour of Ecuador, set your expectations appropriately, it is not a 5* US style hotel, it is in fact so much more than that. Super convenient for visiting Otavalo and the famous market among a number of other excursions and attractions.

Great value too. More read less

Truly wonderful! Hacienda Cusin is a beautiful and amazing place to stay if you visit Ecuador! The gardens and grounds are so calming and serene.... read moreHacienda Cusin is a beautiful and amazing place to stay if you visit Ecuador! The gardens and grounds are so calming and serene. The staff (Enrique, Christina, and Gabriela) were extremely helpful and did everything they could to ensure our experience was amazing. Nick, the owner, was very helpful in providing a history of the hacienda and the area! My favorite parts of Hacienda Cusin included: the hot water bottle in bed each night, the fireplace in each room, and having a different meal at every meal! I also enjoyed the funny murals all over the courtyard and the staircase up to the roof to view Imbabura volcano! Make sure you try to find the hidden room! Overall, it was an incredible place to stay, and I hope to return some day! read less

Amazing quality in all aspects! I chose this place to be the picturesque setting for my destination wedding and it couldn't have been more perfect. Our families weren't sure... read moreI chose this place to be the picturesque setting for my destination wedding and it couldn't have been more perfect. Our families weren't sure about the location as there's 'no pool and no beach', but once they got there they saw the beauty and charm of the place. Everyone raved about the service. From the hot water bottles in your beds and cozy lit fireplaces in your rooms to the tours arranged by the hacienda. Some of my family have troubles with long distances, steps and uneven ground. The hacienda worked with us to make sure everyone had a room that they could get in to and when it came to the tours, they provided a stepping stool to help everyone get on and off the bus. The tour guide they provided was superb! His English was perfect and he was very knowledgeable. You could ask him anything. He knew the limits and concerns of our group and created tours that he knew we could do. He knew the distances around places and how many steps were involved and would let us know beforehand so we could decide what to do. Always ask for Christian if you want a private tour! He is exceptional and very accommodating!
Everyone also enjoyed the delicious food. Nothing was too 'crazy' to try (except maybe the guinea pig), and the lunch and dinner sets changed everyday. What was especially great, was you didn't have to get the full set if you didn't want to. Again, they were very accommodating. When it came to the special day, everything was perfect! The setting was gorgeous, and the atmosphere for the reception was very quaint and rustic. Even though the reception was just at the Monastery, they drove those that couldn't walk over. The musicians and dj provided by the hacienda were fantastic and the fireworks were amazing! I loved it! Everyone loved it! It was a perfect day and a perfect week! read less